Politique de remboursement

Refund Policy

Due to the instant and digital nature of our products, all sales are final once a file has been downloaded or accessed.

Exceptions: We will issue a refund or replacement if: the file is corrupted or does not open, you received the wrong product, or a technical error on our end prevented you from accessing your purchase.

How to request a refund: Contact us at contact@inovona.com within 7 days of purchase, including your order number and a description of the issue. We aim to resolve all requests within 2 business days.

This policy does not affect your statutory consumer rights where applicable in your country of residence.